ICT Assistant at Lantern Books

Location: Ikeja, Lagos

Job Descriptions

• Work with end users to identify and deliver required solutions
• Maintain and troubleshoot all network and computer related issues;
• Integrate security, physical control solutions for all confidential data and systems;
• Monitor performance and manage parameters to provide fast responses to front-end users;
• Integrate and configure computer networking for best performance;
• Troubleshoot and repair of hardware, operating systems and applications;
• Monitor and maintain computer systems and networks;
• Identify security gaps and provide relevant solutions in consultation with the Operations manager;
• Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
• Conduct electrical safety checks on computer equipment;
• Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
• Help install and support of all ICT hardware and software;

Qualifications

• Bachelor's degree or HND in Information Technology or a relevant field required;
• At least 2 years of experience providing information communications technology (ICT) and administrative support in a development context;

Skills, Knowledge & Experience:

• Excellent technical knowledge of network and PC hardware
• Strong written and communications skills
• Analitical and problem-solving abilities