Human Resources (HR) / Operations Officer at WorQulture

Job Description

• Our client seeks a driven, detailed Human Resource/Operations Manager who will perform all Human Resource functions, develop and maintain quality control processes and oversee the business’ daily operations.

Responsibilities

• Lead and educate team about important HR procedures and SOPs
• Create training and development programs for the team.
• Carry out employee Performance management and evaluations when required.
• Manage Employee relations and conflict resolution
• Develop and Implement HR policies and procedures
• Ensure legal compliance with labor laws in collaboration with Management
• Streamline operational processes
• Overseeing day-to-day activities of the store
• Manage operational budgets and expenditures
• Promote efficiency by implementing improved operational procedures.
• Coordinate between different departments/teams
• Ensure quality control measures are developed and complied with by the team
• Implement business strategies to meet organizational goals
• Monitor and maintain internal HR systems and employee databases.
• Prepare the payroll and support the CEO with the payment of staff salary
• Keep track and appraise Retail Sales associates activities at work
• Ensure daily and accurate records of Inventory of materials.
• Monitor operational expenses and device budgeting systems
• Drive business development and expansion strategies to strengthen the company's market position.
• Supervise and drive team adherence to development and production timelines.
• Supervise quality assurance processes (Quality control).
• Oversee the maintenance of Store Facility.
• Ensure steady power and water supply.

Requirements

• B.Sc University Graduate.
• At least 3 years Prior professional experience with the HR/Operations practical experience in a structured organization.
• Experience in a fashion company is a plus.
• Excellent analytical and decision-making abilities
• Demonstrated leadership and team management skills
• Must be detailed, process driven, productive and proactive.
• Excellent Communication and Customer Relationship skills.
• Conversant with Excel, Microsoft Office tools and HR Information Systems.
• Knowledge of business operations processes.
• Experience with budgets, financial reports, and monitoring expenses is a plus.