Hub Operations Manager at Farm Warehouse

Overview of the Role

• We are seeking a Hubs Operations Manager who would be responsible for analyzing, improving, and managing the efficiency of the agricultural hubs. The role will oversee the day-to-day operations of agricultural hubs, ensuring efficient inventory management and sale of commodities. The ideal candidate would have a strong understanding of managing the agricultural hubs.

Key Responsibilities

• Oversee day-to-day operations of agricultural hubs, ensuring smooth coordination between farmers, aggregators, logistics, and corporate clients.
• Supervise, coordinate, and support in-hub managers across all farm warehouse hubs.
• Develop hub SOPs (Standard Operating Procedures), safety, and quality assurance standards, and enforce compliance.
• Forecast demand and align hub inventory management with production and market needs.
• Oversee farmer aggregation activities and ensure inclusive participation of smallholder farmers.
• Support hub managers in maintaining strong relationships with farmer groups, cooperatives, and community stakeholders.
• Identify inefficiencies in hub operations and recommend process improvements.
• Ensure compliance with company policies, industry standards, and agricultural best practices at hubs.
• Conduct periodic audits of hub operations and sales records.
• Provide insights to management on customer trends, hub performance, and opportunities for business expansion.
• Liaise with the sales and logistics teams to ensure processed commodities are prepared and dispatched for timely offtake.
• Set performance targets for hub managers and monitor compliance with operational KPIs.
• Resolve operational bottlenecks and escalate major issues to senior management.
• Support training and capacity building of hub staff to strengthen operational efficiency.

Qualifications and Skills

Education:

• Bachelor’s degree in Business Administration, Economics, Finance, Operations Management, or related field.
• Experience:
• Minimum of 3–5 years progressive experience as an operations manager, Business Analyst, preferably within agribusiness, fintech, or impact-driven sectors.
• Strong background in sales operations, performance tracking, and process improvement.

Skills:

• Proficiency in Microsoft Excel, Power BI, or data analysis/visualization tools.
• Strong numerical, data interpretation, and problem-solving skills.
• Strong business acumen.
• Exceptional communication, leadership, and stakeholder management skills.
• High level of integrity, attention to detail, and commitment to organizational excellence.
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and collaboratively across departments.