Hub Controller at Dreamworks Global Logistics Limited

Job Summary

• We are seeking an experienced and motivated Hub Manager / Comntrolerto oversee our operations in Lagos. 
• The Hub Manager will be responsible for ensuring efficient workflow, managing staff, and maintaining high standards of service and safety of all Hubs. 
• The ideal candidate will have strong leadership skills and a proven track record in Hub operations management and Logistics.

Key Responsibilities

• Oversee daily hub operations, ensuring efficiency and effectiveness in all processes.
• Manage and lead a team of employees, including hiring, training, and performance evaluation.
• Develop and implement operational policies and procedures to enhance productivity and service quality.
• Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.
• Ensure compliance with safety regulations and company policies.
• Coordinate logistics and inventory management to ensure timely delivery of services.
• Collaborate with other departments to align hub operations with overall business goals.
• Handle customer inquiries and resolve issues in a timely manner.
• Prepare and present reports on operational performance to senior management.

Qualifications

• Bachelor’s Degree in Business Administration, Logistics, or a related field preferred with 2 - 4 years work experience.
• Proven experience in operations management or a similar role.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in data analysis and performance metrics.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Knowledge of logistics and supply chain management is a plus.