HR/Administrator - Mum and Child E-commerce Platform at a Reputable Company

Job Overview:

As an HR/Administrator at our e-commerce platform specializing in mum and child products, you will play a crucial role in ensuring the smooth functioning of the organization's administrative and human resources functions. You will be responsible for managing HR activities, fostering a positive work environment, and supporting the overall efficiency of the company.

Key Responsibilities:

1. Human Resources Management:
   • Oversee the end-to-end recruitment process, including job postings, resume screening, interviewing, and onboarding for new hires.
   • Maintain and update employee records, ensuring accuracy and confidentiality.
   • Facilitate training and development programs to enhance employee skills and knowledge.
   • Administer employee benefits, leave policies, and handle HR-related queries.
2. Administrative Support:
   • Manage day-to-day administrative tasks, including office supplies, equipment maintenance, and facility management.
   • Coordinate meetings, conferences, and events, ensuring smooth logistics
   • Assist in travel arrangements for employees as needed.
   • Handle incoming and outgoing correspondence and communications.
   • Maintain the Mailchimp account ensuring all vendor and customer email addresses are up to date.
   • Take ownership of taking minutes during meetings and summarising these for an email to be sent out to stakeholders.
3. Employee Relations:
   • Foster a positive work culture by implementing employee engagement initiatives.
   • Address employee concerns and conflicts, facilitating resolutions and maintaining a healthy work environment.
   • Conduct regular check-ins with employees to assess job satisfaction and well- being.
4. Compliance and Policies:
   • Stay updated on labour laws and regulations, ensuring company compliance.
   • Develop and enforce HR policies and procedures.
   • Conduct periodic reviews to ensure adherence to established policies.
5. Performance Management:
   • Implement performance appraisal processes to assess employee performance and development needs.
   • Work with department heads to set performance goals and objectives.
   • Provide support in addressing performance-related issues.
6. Health and Safety:
   • Collaborate with relevant stakeholders to ensure a safe and secure working environment.
   • Implement health and safety policies and procedures, conducting regular audits.

Qualifications and Skills:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR and administration roles, preferably in the e-commerce or retail industry.
• Strong knowledge of HR principles, practices, and employment laws.
• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Problem-solving and decision-making skills.
• Proficient in Microsoft Office Suite and HR software. Personal Attributes:
• High level of integrity and confidentiality.
• Proactive and self-motivated.
• Ability to work independently and as part of a team.
• Adaptability and flexibility in a dynamic work environment.
• Passion for the mum and child products industry.