House Matron at Freedom Foundation

Location: Lekki, Lagos

Job Summary

• The Matron ensures the smooth function of the House effectively instilling a culture of love and discipline in managing the clients’ welfare.
• She must also ensure the efficient and effective use of resources (space, materials, food items, appliances, etc.) minimizing conflict and fostering peaceful cohabitation.

Job Description

• Support the intake process by ensuring no overpopulation in the shelter and optimum utilization of resources (bed spaces and welcome kits).
• Welcome new clients into the home, read the house rules to the new intake, and ensure the new intake understands the rules.
• Receive and log new client’s personal belongings, and put into secure and orderly storage, items that would not be required in the house; clients must sign log forms indicating accuracy of items logged.
• Provide each new client with their welcome kit and assign clients to a room, bed, and locker.
• Establish the house rules in collaboration with the Admin Coordinator and maintain order in the house
• Send weekly house management report to the Admin Coordinator
• Log all facility management issues appropriately and escalate any requests for repairs within four hours of discovery
• Monitor all movement in the home - ensuring only authorized persons are in the home area; all unauthorized persons are to be escorted back to the office or reception
• Monitor Usage of household item and food supplies, ensuring adequate supplies for the number of clients in residence
• Institute processes (schedules, timetables etc.) for home management to ensure all functions (cooking, cleaning, laundry, washing, etc.) can be conducted in an efficient and effective manner
• Conduct daily group devotions (prayer and Bible study) which are compulsory for all residents
• Report all incidents of abuse/neglect/bullying or any negative behavior that impacts the welfare of other clients to the case manager immediately, and log in shift report
• Supervise client daily chores
• Provide a supportive and encouraging environment for the Clients
• Conduct daily room inspections to ensure cleanliness and ad hoc locker inspections (with a member of security and program staff) for contraband (phone, money, food items, electronics, etc.)
• Resolve disputes among clients and facilitate conflict management
• Respond to health emergencies, performing basic first aid and taking clients to the hospital during out-of-office hours (during office hours this shall be the responsibility of the case manager).

Other activities:

• Support in monitoring client’s rehabilitation progress
• Maintain client confidentiality
• Make recommendations to Program staff (Admin, case manager, program director) on client welfare and/or house management
• Assist with completion of necessary reports as requested.

Requirements

• Candidates should possess a Bachelor's Degree with 5 - 10 years work experience.
• Must be Female and 40 years minimum.

Salary
N65,000 monthly.