Hotel Manager at Total Data Limited

Responsibilities.

• Manage all affairs of the hotel & suites and work with all the hotel staff to achieve the hotel’s monthly and yearly targets.
• Determine the overall operation direction and management objectives of the hotel.
• Develop a hotel operation plan and strategy, including establishing policies and departmental SOP and ensuring its efficiency.
• Manage all staff and ensure they execute their duties and responsibilities effectively.
• Conduct hotel budgeting and financial planning
• Evaluate staff performance and recommend training needs where necessary
• Prepare monthly/annual budget for the hotel and achieve targets.
• Improve hotel business by increasing hotel revenue and profit.
• Ensure the safety of the hotel and be responsible for the coordination of social and public relations of the hotel.
• Report to the company regularly, plan, and implement the hotel business plan, and cost control measures
• Ensure the high satisfaction of every customer and maintain the company’s brand reputation.

Requirements
Requirements and Qualification

• BSc in Hotel Management, Business Administration or equivalent
• Minimum of 5 years’ experience as a hotel operations manager or General Manager.
• Deep understanding of all the departments of the hotel.
•  Have a good knowledge of the hospitality industry with a strong ability to work independently
• Analytical and problem-solving skills
• Strong multitasking ability.
• Result-driven, resilient, and self-motivated.
•  Excellent knowledge of the use of Microsoft Word, Excel, PowerPoint etc. “Good leadership skills