Hospitality Sales Executive at Sujimoto Construction Limited

Job Description / Responsibilities
The hospitality sales executive’s role is important to the success of any hotel establishment. The job description below gives a list of the typical duties, tasks, and responsibilities to expect to be assigned by most hirers if you are seeking the position:

• Make lists of potential clients and conduct surveys to identify customers actively seeking a shortlet
• Contact customers via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the shortlet
• Provide customers with a list of available services and their accompanying prices and offer discounts when necessary.
• Assist clients in selecting the most appropriate service that best meet their specifications and needs
• Oversee the booking and reservation of space in a shortlet to ensure availability and proper arrangement
• Collaborate with other shortlet staff to ensure clients have a good time.
• Monitor the customer service quality of the shortlet to ensure customers are tended to appropriately
• Conduct price negotiations with customers on behalf of the shortlet management to reach a favorable bargain for both parties.
• Process and facilitate requests for customized services such as room redecoration, equipment, and switch
• Coordinate and organize the details of an event such as catering, lodging, seating, and security
• Resolve and quell misunderstandings within a shortlet premises.
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Set annual budgets and implement strategies effective for achieving set targets.
• Conduct assessment of sales performance to make necessary adjustments to increase patronage.

Qualifications

• You will be required to have a Bachelor’s Degree in a Business related discipline such as Accounting, Economics, and Finance.
• 1 - 3 years work experience.
• Having a specialization in hospitality management is also vital for the hospitality sales executive job position.

Communication Skill:

• Sales executives are well versed in interacting with potential clients and regular customers to identify their needs

Leadership Skills:

• Sales executives are expected to have leadership skills to be able to coordinate and supervise the activities of some shortlet staff to ensure delivery of optimum services

Organizational Skills:

• They should be skilled in organizing events and coordinating shortlet operations to ensure customer needs are met.