Home BroadBand Network Planning Lead at Airtel

Job Description

• To Provide the required and much needed Technical and Network related support to the Home Broadband Business for on-time and efficient Service delivery with seamless operation. 
• To Support with comprehensive proposals for all Enterprise services offered to customers
• To Coordinate technical requirements with the Networks team to ensure a timely response to customers on all requests and work closely with the project manager to ensure timely service delivery for all customer projects.

Responsibilities
Planning and Design:

• Lead the planning and design of all FTTX/FWA networks that is resilient, scalable and secure
• Constantly Monitor and Optimize network KPIs to meet business requirements. 
• Support Sales by ensuring the network has sufficient capacity to facilitate sales at any given time while also guaranteeing quality of service and experience. 
• Prepare all NFAs/Business cases relating to 5G, fiber deployments and all HBB network solutions
• Design and dimensioning of Network/Polygons with respect to vendor (OEM) mapping.
• To provide Pre- and Post- Sales customer support
• To support Customer integration
• Interface with HBB and Enterprise business teams to design and plan to meet the Objectives
• Provide specific coverage solutions for customers
• Coordinates installation and deployment of fiber connectivity
• Tagging and identification of all fixed assets relating to FTTX and FWA.
• Ensure provision of relevant Network planning tools for work efficiency.
• Ensure to obtain relevant government permits (eg RoW) for new design and deployments. 

Service level agreement compliance:

• High Compliance with the regulatory SLA targets /objectives 
• Develop standard SLA for managing deliverables internally with cross functional team.
• Ensures prompt resolution of Network related issues to maintain the maximum service availability. (Avoid Unnecessary Revenue deduction). 
• Lead the Compilation of all customer data that is required for ensuring high quality of service
• Monthly review of SLA performance across the region/territories  

Team Management:

• Provide clarity of purpose to team members
• Ensure effective prioritization of planning and design activities 
• Manage all partners /OEMS responsible for service and optimization of the network
• Coach, mentor and guide team members, ensuring high motivation
• and engagement
• Put in place training and development plan for members of the Team.

Qualifications
Educational Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Electrical Electronics with Computing Option or any other IT related courses
• Professional qualifications in Networking such as CCNA, CCNP or higher will be an added advantage

Relevant Experience & Functional / Technical Skills:

• 8 years of Telecoms work experience with at least 3 years of relevant experience in a planning role.
• Industry. 2 which has to be at supervisory level.
•  Relevant experience in telecom enterprise services networking environment will be preferred.
• Extensive knowledge of Microsoft office suite (Project, Word, Excel, Visio and Power Point) will be required

Other requirements:

• Delighting the customers
• Strong technical aptitude & IT savvy
• Strong communication skills
• Good interpersonal skills
• Teamwork & Collaboration with stakeholder
•  Highly Result Oriented believes in teamwork
•  Customer Centric approach
• Strong analytical skills able to draw conclusions from data, management of information and trends