HMO/Billing Officer at CarePoint Hospitals Limited

Job Summary

The role is responsible for providing financial, administrative, and clerical services in order to ensure effective, efficient and accurate bills are prepared and delivered to customers with agreed standards and approvals.

Job Description

Billing Officer

• Aggregate all billable transactions and prepare individual customer bills irrespective of the categories, and total monthly invoice for all credit transactions in a timely manner.
• Ensure all monthly invoices are dispatched before the commencement of subsequent billing cycle.
• Maintain accurate records by saving all invoices in secured hard drives.
• Prepare customer/patient invoices for sales and services rendered by the organization.
• Collaborate with the Credit Control Unit by availing records to help them work effectively.
• Ensure that all services within the organization have monetary value at all time.
• Ensure that the approved tariff is executed for all transactions at all times
• Ensure that there is full satisfaction for both internal and external customers
• Ensure that all invoices that exit the facility have a form of acknowledgement, either in hard copies, soft copies or documented phone agreements
• Support the Head of Department in contracts and tariff reviews periodically
• Ensure that all financial and operational data are reported monthly
• Ensure full patients’ confidentiality
• Uploading and Coding of all Invoices/Claims required by Clients in claims processing and submission.
• To address potential resolve potential issues with patients and ensure their satisfaction is guaranteed.
• To interact with the entire HMO community