High Volume Order Sales Executive at Ascentech Services Limited

Responsibilities

• Experience with managing high volume of incoming orders.
• Explains product's benefits, features and history to customers
• Influences potential customers to buy products and merchandise by following a prepared sales talk to give product information and product up-sells
• Deal and resolve any customer complaints.
• Handle customer orders, provide appropriate solutions and up-sell other products within the time limits;
• Keep records of customer orders, funnel process, inventory, proof of payment with each logistics partner
• Respond to customers’ enquiries via email, live chat, and active social media platforms.
• Follow up with customer to ensure sales target, follow up with logistics partner so that delivery of products and remittance is done on schedule and on time.

Task:

• Effectively meets daily metrics with speed, accuracy, and a positive attitude.

Requirements

• B.Sc, HND in any relevant discipline.
• Two (2) years or more experience in a heavy volume order transaction based environment.
• Experience with using CRM.
• Ability to counter customer objections.
• Must be independent, self-motivated and organized.
• Must be articulate and able to quickly develop rapport with customers.