Healthcare Assistant at Cranfield Talent Consultants

Job Description

• As a Healthcare Assistant, your objective is to provide essential support and assistance to medical professionals within the centre.
• Your primary responsibilities are focused on creating and maintaining a safe and efficient environment to facilitate optimal patient care.
• While the role may not have direct interactions with clients, its contributions play a vital role in ensuring seamless operations and delivering high-quality care.

Key Responsibilities

• Ensure operational readiness of all procedure areas, including semen rooms, recovery rooms, etc.
• Monitor procedural areas to maintain quality standards at all times.
• Conduct processes and procedures according to agreed SOPs and standards for quality assurance.
• Retrieve clients' test results and records as required.
• Provide oversight on stock usage and support preparation of stock reports.
• Supervise outsourced service providers (cleaning, laundry) for timely and effective service provision.
• Manage cleaners to ensure scheduled and as-needed cleaning of procedural areas.
• Manage laundry services to ensure timely supply of fresh linens.
• Handle equipment sterilization, including washing, drying, sealing, and labeling.
• Document client information in accordance with SOP guidelines.
• Ensure supply and stock inventory is up-to-date.
• Maintain availability of required documents (Post SIR, Post UDFA, Post ET) in printed copies.
• Collect and appropriately upload customer feedback forms.

Requirements

• Diploma in Health Sciences such as community health extension workers, community health officers, etc.
• Minimum of 1 - 2 years post qualification experience working in a healthcare or clinical setting
• Strong emotional intelligence, able to manage sensitive issues with empathy and tact
• Strong interpersonal skills with a high degree of ethical standards and integrity
• Strong attention to detail
• Good communication skills
• Good MS Office skills