Head, Retail Operations at Matrix Energy Group

The goal of this role is to provide both strategic and operational leadership for driving sales volume, operational efficiency, and compliance at our retail / LPG stations at Matrix Energy Marketing Limited. This position focuses on ensuring sustainable business expansion, improving equipment performance level and efficiency, and partnering  with QHSE (Quality, Health, Safety, and Environment) to institutionalize high  regulatory and safety compliance standard.

RESPONSIBILITIES

• Identify, develop, and commission new retail outlets to drive business growth and market share.
• Maintain adequate product stock levels across all stations to ensure uninterrupted operations and customer satisfaction.
• Ensure all equipment and infrastructure adhere to preventive maintenance schedules to minimize downtime and operational risk.
• Provide timely, data-driven reports and feedback to management for performance evaluation and strategic planning of restocking and critical equipments.
• Develop and conduct QHSE awareness and training sessions for all staff to promote a culture of safety and compliance.
• Drive initiatives to expand LPG infrastructure, improve operational efficiency, and increase storage and distribution capacity.
• Identify and implement cost-saving initiatives across operations while maintaining service quality.
• Ensure full compliance with safety, health, and environmental standards as stipulated by DPR/NMDPRA and other regulatory agencies.
• Obtain and renew all required operational licenses and regulatory permits on time.
• Optimize delivery routes, fleet utilization, and scheduling to reduce costs and improve turnaround time.
• Proactively engage regulatory bodies to resolve pending approvals and maintain positive stakeholder relationships.
• Any other task assigned by management.

SKILLS AND COMPETENCIES

• In-depth understanding of downstream oil and gas operations, including retail, logistics, and LPG value chain management.
• Strong analytical, planning, and project management skills.
• Proven ability to optimize operational processes and reduce costs.
• Excellent understanding of QHSE regulations and compliance standards.
• Effective communication, reporting, and leadership abilities.
• Proficiency in data analysis and performance tracking tools.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Engineering, Operations Management, or related field.
• Minimum of 8 - 10 years of experience in downstream oil and gas operations, including retail management, LPG operations, or depot logistics.
• Demonstrated success in business expansion, regulatory compliance, and performance optimization.
• An MBA or a relevant professional certification (e.g. PMP, or NIM) is an added advantage.