Head, Recovery at Elsadave

Job Description

• Lead recovery activities across all branches and new locations.
• Reviews the debt recovery process’s effectiveness and policies.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Leadership: effectively lead, manage, and develop collections teams across current and new city launches.

Requirements

• 5 - 10 years of proven experience with at least 4 years in a managerial role and credit within a microfinance setting.
• Asset recovery/insolvency background
• Strong execution skills
• Ability to effectively communicate to different audiences in different functions in multiple geographic locations.
• Knowledge of Credit Risk fundamental principles and their application to collections and recovery strategy
• Strong Excel skills, especially with pivot tables and data manipulation/presentation
• Exceptional organizational, time management, and problem-solving skills
• Must be able to perform independently, be self-motivated, and demonstrate initiative.
• Ability to work on big data and generate insight for decision-making.