Head, Operations and Finance Control at Interswitch

About the job

• Develop, assess and monitor the effectiveness of operations, settlement, finance, and product controls and conduct periodic assessments of Interswitch processes and procedures across the various touchpoints in the Switch. Report on the existence, adequacy, or non-existence of key controls (primary) and secondary controls, prepare quality reports of findings and recommendations for improvement to business lines and management.

Primary Responsibilities:

• Proactively engage with Business, Operations, Finance, and Process units to strengthen the control environment and provide assurance to top management on compliance with COSO and Internal Control frameworks and standards.
• Oversee the implementation of effective control options for every identified risk associated with Finance and Operations.
• Anticipate emerging risks and implement relevant control programs, including effective and efficient testing techniques to enhance the control environment.
• Drive collaboration across business lines for effective control and monitoring across the organization, while ensuring that business teams are supported with reporting tools for service delivery and business performance monitoring.
• Critically assess and monitor industry laws and relevant regulations, particularly those that impact the company’s daily operations and long-term viability.
• Possess an end-to-end understanding of the company’s revenue/income derivation framework across all business lines, products, technology, and service units, and translate this understanding into optimised results.
• Supervise investigations and ensure that findings, including root cause, conclusion, and recommendations, are comprehensive and aligned with internal expectations.
• Assist in the development and coordination of the organization’s Risk Assessment and Analysis framework.
• Support business owners in defining and implementing control monitoring mechanisms, reporting tools, and techniques to maintain acceptable risk profiles.
• Propose actionable tactics to improve business processes, utilizing process analysis tools and reviewing outcomes.
• Measure the efficiency and effectiveness of business processes and analyze internal and external cross-functional process interfaces.
• Develop templates and documentation that address stakeholder needs, and present findings in a format that clearly communicates risk.

Requirements

Academic / Professional Qualifications:

• Bachelor's Degree in Accounting, Business Administration, or a related discipline.
• Professional certifications such as ICAN, CISA, or CFE are highly desirable and considered an added advantage.

Other Requirements:

• Ability to analyze and correlate data using data analytics tools to generate valuable process insights.
• Good understanding of SQL scripting and technical knowledge of data analytics tools.
• Excellent written and oral communication skills.
• Strong time management and organizational capabilities.
• Detail-oriented with the ability to quickly understand and synthesize complex systems and processes.
• Deep knowledge of e-banking or fintech business operations, gained through at least 7 years of progressive experience with a focus on technology audit and control.
• Solid understanding of COSO, ISACA, IIA, and ISO standards, and the ability to ensure full compliance with these frameworks.
• Adaptable, deadline-oriented, and capable of managing multiple demands while working effectively with stakeholders at all levels, including senior and executive management.
• Strong collaborative mindset with skills in relationship building, problem-solving, and timely issue escalation.