Head, Operational Risk Management at Koins Microfinance Bank

Job Summary

• We are seeking a highly skilled and detail-oriented Operational Risk Manager to join our team.
• This role is responsible for the ongoing development, implementation, and enhancement of the bank’s Operational Risk and Control Framework, covering both general operational and IT-related risks.
• The successful candidate will serve as a trusted advisor, provide leadership in risk management practices, and work closely with stakeholders to safeguard the bank against operational losses and regulatory breaches.

Key Responsibilities

• Framework Development & Enhancement: Responsible for the ongoing development, maintenance, and enhancement of the organisation's integrated Operational Risk and Control Framework, encompassing both general operational and IT-related risks.
• Implementation & Oversight: Ensuring the effective bank-wide implementation of the ORM framework, methodologies, and tools, monitoring adherence, and driving continuous improvement.
• Incident Management Leadership: Leading the review and investigation of major operational risk incidents, including IT disruptions, cyber incidents, and fraud events, to ensure proper corrective and preventive actions are implemented.
• Risk Advisory & Consultation: Providing expert operational risk guidance and support to business units, IT departments, and project teams, particularly in new product approval processes, IT initiatives, and vendor management engagements.
• Enterprise Risk Assessment: Facilitating and actively participating in enterprise-wide risk assessments to identify, evaluate, and prioritize key operational risks.
• Training & Awareness Leadership: Leading the development and delivery of comprehensive risk management education and training programs across the organisation, including specific modules on IT security and regulatory compliance.
• Stakeholder Management: Building and maintaining strong working relationships with senior management, business unit heads, IT leadership, compliance, legal, and external stakeholders, including regulatory bodies and auditors.
• Incident & KRI Monitoring: Overseeing the monitoring and analysis of key risk indicators (KRIs), operational loss data, and incident trends to identify emerging risks and potential weaknesses in the control environment.
• Reporting & Communication: Developing and presenting clear, concise, and insightful risk reports
• to senior management, the Board Risk Committee, and regulatory authorities.
• Project Leadership: Leading and contributing to key risk-related projects aimed at enhancing the operational risk framework and implementing best practices.
• Team Leadership: Potentially managing and developing a team of operational risk professionals (depending on the organisational structure)

Educational Requirement

• Minimum of a Bachelor's Degree in a quantitative or analytical field such as Information Technology, Risk Management, Business Administration with a focus on Finance or Operations, Finance, Accounting, Economics, or a closely related discipline.
• A Master’s degree in a relevant field (e.g., Risk Management, Business Administration, Finance, Information Security) is highly preferred, demonstrating a deeper level of specialised knowledge)

Professional Requirement:

• Professional certifications (FRM, PRM, CRMA, CISA, CISM, CRISC, RIMAN, ICAN, ACCA) highly valued.

Benefits

• Hybrid work model
• 13th month salary
• Medical allowance coverage