Head of Service at Fusion Group

Responsibilities

• Managing service delivery teams and quality standards
• Ensuring customer satisfaction and experience
• Handling escalations and resolving service issues
• Setting service level agreements and monitoring compliance
• Training and developing customer service teams
• Managing relationships with clients and customers.
• Intrested applicants must have worked and held managerial positionsin a structured hotel or a bank.

Salary
N500,000 - N700,000 Monthly.