Head of Sales at HR-EX Consulting

Responsibilities

• Oversees and drives the sales team to achieve the set organization sales targets and Objectives.
• Effectively manages and drives the sales process for the entire organization from prospecting through to successful closure.
• Drive the sales of our Business Technology Solutions services, e.g., Software as a Service solutions, such as Hodu CC Contact Center, Zoho, Zendesk, Instaview, ManageEngine and the Business Process Outsourcing services e.g., Recruitment as a service, Contact center as a service etc.
• Maintain a sustainable and robust pipeline and ensure accurate and rigorous forecasting and account planning.
• Ensures the sales team performs optimally to meet the organizational target.
• Identify and acquire new customers, up-sell and cross-sell the existing customer base in order to meet the set sales goals.
• Liaise with the marketing department on lead generation and ensure closure of the same.
• Manage sales through forecasting, account resource allocation, account strategy, and planning.
• Ensures all customer complaints regarding a product or service are resolved timely and effectively.
• Develops bespoke proposals & marketing campaigns etc. encompassing all aspects of applications that speak to clients’ needs.
• Participates in the development, presentation, and sales of a value proposition.
• Negotiates pricing and contractual agreements to close the sale.
• Understands our ideal customers and how they relate to our products.

Key Requirements

• Bachelor's Degree or equivalent.
• 10-12 years of applicable experience, including a minimum of 8 years of sales experience. Successful sales track record.
• Excellent Leadership with strong interpersonal /communication skills.