Head of Retail Operations at BBOXX

As a Head of Retail Operations, you will be a core member of the country senior management team. You will be working closely with the management team ensuring the retail targets are met.

What you can expect to be doing:

• Ensuring each regional Retail person (RS,RM and RAM) meets their objective: sales, installation, and repossession
• Creating plans with Retail team to meet targets
• Implementing marketing and sales strategies using the local retail team
• Suggesting changes to implementation plans
• Creating expansion plan with Managing Director
• Reporting on the performance of the retail network to the management team

What we are looking for:

• A degree in Marketing and Sales or any other related field
• Managerial and sales leadership experience with field and operation exposure 
• Be willing to travel frequently
• Be an expert with the Microsoft Office Suite
• Have a valid driving license
• Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
• Strong communicator: It is easy for you to write reports and you raise issues when necessary.
• You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader. You take charge of the situation, and do not wait for orders to get things done.
• Experienced recruiter: You have built top performing sales team in the past and can show results.
• Deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution.
• We also expect others to do the same. You should have stories when you over delivered in your career.
• Committed to amazing customer experience:  
• Going the extra mile for the customer is natural for you.
• Strong solid business sense: you are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action
• Excellent verbal communication, listening and phone skills
• Good motivational skills and enthusiasm
• Experience in project management
• Strong understanding of the solar market and dynamics
• Strong customer focus
• Ability to show understanding to customer need.

Bonus experience if you have it:

• Financial Analytics Skill
• Unit Economics
• Experience leading teams in South and Northwest Nigeria