Head of Operations (Retail Operations) at Proten

Job Description

• Supervise the operations of all security personnel and equipment.
• Lead and direct all activities relating to the provision of security services to the company’s clients including physical security and electronic security
• Be responsible for client operational requirements and maintain strong relationship with relevant security/law enforcement agencies
• Oversee and engage with Managers and Coordinating supervisors to ensure that security operations across all locations in the country meet the company’s service delivery standards and client operational requirements
• Conduct On the job training at all locations
• Oversee staff disciplinary issues and report to the Management
• Conduct periodic performance appraisal of all LMs/CS & other direct reports
• Schedule periodic security surveys and vulnerability assessments of all existing Clients at least once a year and as deemed necessary based on changes in risk assessment and activities at Client’s location
• Provide support to package service offerings to prospects
• Provide input into strategic decisions that affect Operations department and input for developing the annual budget
• Approve monthly Staff Nominal Roll prior the payment of salary
• Any other management Ad hoc assignments

Qualifications

• Minimum of 18 months on the ET grade
• Current Employees of Access Bank do not qualify i.e., interns, support staff.
• Banking Operations experience is required.
• The age requirement is 28-30 years old
• Grade level - ABO