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  • Posted: Mar 10, 2021
    Deadline: Mar 30, 2021
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    Hubmart Stores Limited is a retail shopping chain of Nigerian heritage, offering multi-format stores in various locations and positioned to offer customers world-class shopping experience as well as a vast range of products. Our unique value proposition lies in our excellent customer service as well as our superior capabilities in the fresh categories. Hu...
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    Head of Operations

    Location: Victoria Island, Lagos

    Job Description

    • Manage operations of Hubmart retail stores. Oversees the management of stores in all the region via the store managers; drive sales, monitor expenses and achieve profit objectives.
    • Deliver on sales revenue achievement, volume, share; as represented by the Merchandising, Assortment, Pricing and Shelving (MAPS) goals
    • Frequently utilize & analyze data from retail operations to provide insights upwards (to company leadership) and downwards (to the retail operations team) in order to drive better execution.
    • Collaborate with corporate business partners (Visual, Merchandising, Planning, HR, LP, Finance, Store Operations, etc.) to ensure strategies are aligned with overall business objectives.
    • Establish a unified selling methodology across all our stores and for our products.
    • Develop reporting templates and ensure timely reporting of all retail sales, including providing insight on retail issues to Management.
    • Monitor individual outlet performance and request improvement plans from store managers where applicable.
    • Develop people through training and team development initiatives using performance management tools, including: performance reviews, in-store assessments, individual store executive’s development plans & succession planning documentation.
    • Manage expense and/or revenue/operating income budget for the Company-Owned Retail stores.
    • Responsible for driving best-in-class retail execution, observing specific contractual obligations with the company’s partners for their brands.
    • Oversee the implementation and execution of merchandise buying, and retention of pricing plans.
    • Plan, identify, communicate, and delegate key responsibilities and practices to the store and other line Managers to ensure smooth flow of store operations.
    • Provide necessary leadership to Store Managers to maintain effective store staff, which ensures that the stores are operated in accordance with corporate standards, company policy and legal requirements.
    • Work closely with Store Managers in managing the budget while identifying and maximizing sales opportunities
    • Perform other duties as assigned by the management team/board

    Requirements

    • MSc / MA is desirable
    • 7+ years’ experience in the retail space is required
    • 5+ years’ managerial experience
    • Candidate should have experience with P&L, budgeting and forecasting
    • Able to multi-task and work independently
    • Proven leadership skills
    • Analytical mind and familiarity with data analysis principles

    Method of Application

    Interested and qualified candidates should send their CV to: hr.hubmart@gmail.com using the position of interest as the subject of the mail.

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