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  • Posted: Feb 19, 2021
    Deadline: Mar 4, 2021
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    APM Terminals is an international container terminal operating company headquartered in The Hague, Netherlands. It is one of the world's largest port and terminal operators as well as providing cargo support and container Inland Services, and is the largest port and terminal operating company in terms of overall geographic scope operating a Global Terminal N...
    Read more about this company


    Head of Operations

    Department: Terminal Operations / Engineering


    • This position is responsible for the leadership and direction for staff and the day to day operations of the Container Terminal, create and maintain a terminal operational strategy that ensures a safe working environment, meets agreed service levels and is cost-efficient.

    Key Responsibilities

    • The incumbent is expected to provide measurable input to the terminals business strategy within the limits of the role.
    • The position will be responsible for setting and delivering the main operational initiatives which are within the strategy of the terminal.
    • Establishes and implements current and long-range goals, objectives, plans and policies of port operations and expansions.
    • The incumbent is expected to improve the quality of existing operational processes and methods on an ongoing basis.
    • Provides the leadership and direction for the Port/Terminal operations and takes responsibility for effective management and safety of all operations staff.
    • Leading role in selection, negotiation and finalization of agreements with suppliers & customers including execution and maintenance of SLA’s.
    • Ensures operational processes comply with HSSE policies & procedures.
    • Liaises with customs agents, trucking companies, customs, port authorities, etc. to ensure that their requirements are met.
    • Responsible for setting and achieving the budget for the reporting functions.
    • Ensures that the terminal adheres to APM Terminals Global standards on process and people development.
    • Motivates, coaches and instructs all operational team members. Structures tasks and goals, establishes efficient courses of action, sets priorities, organizes information, efficiently plans and executes daily tasks.
    • Supports programs and initiatives that emphasize incremental improvement in work process and outputs over an open-ended period of time.
    • Liaise with labor unions (where applicable) and on behalf of APMT take part in long-term contract negotiations with labor unions. Ensure industrial harmony with the workforce.
    • Measure and report on operational performance and develop plans to improve relevant key performance indicators.

    We are looking for

    • Minimum university degree in Logistics, Maritime and Port, or Process / Industrial Engineering.
    • Completed post-graduate studies in Port and/or Terminal Management, or related business studies is desirable.
    • Minimum 7-year experience in operations management roles in terminals.
    • Solid understanding of the container shipping industry end-to-end and an ability to relate with shipping company and other associated industry managers.
    • Experience in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
    • Extensive understanding of modern terminal operations and terminal management systems.
    • Extensive knowledge of APM Terminals Operating System.
    • Fluent in English and local language (where applicable).
    • Experience in finance related matters, setting budgets and reporting against financial objectives.
    • Ability to meet objectives while promoting a team environment and developing people.

    We Offer

    • APM Terminals offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best.
    • An opportunity to be part of a high performance team that ensures APM Terminals is the most efficient, safe and profitable terminals in the region.
    • Working with partners, shareholders, authorities and other stakeholders.

    Method of Application

    Interested and qualified? Go to APM Terminals on to apply
  • Send your application

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Average Salary at APM Terminals
₦ 250K from 10 employees
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