Head of IT Infrastructure Operations at Ascentech Services Limited

Job Description:

• We are hiring a highly skilled Head of IT Infrastructrure Operations to join our client's team on immediate basis. The ideal candidate will have extensive experience in server management, storage solutions, Linux systems, NAS/SAN technologies, clustering, application support, and backup and recovery solutions. This role is critical in ensuring the reliability, performance, and security of our telecom IT infrastructure ( Servers, Storages , OS , Public Cloud and Backup and Recovery Solutions ).

Key Responsibilities:

• Provide technical support for servers, storage systems, and network infrastructure.
• Manage and maintain Linux-based servers and applications.
• Oversee NAS and SAN configurations and ensure optimal performance.
• Implement and support clustering solutions for high availability.
• Ensure FCAPS (Fault, Configuration, Application, Performance, and Security) for each Hardware and OS Software platform.
• Troubleshoot and resolve complex technical issues related to IT infrastructure.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Develop and maintain documentation related to system configurations and procedures.
• Monitor system performance and implement improvements as necessary.
• Ensure compliance with industry standards and best practices.
• Manage backup and recovery solutions to ensure data integrity and availability.
• Handle vendor management, including negotiations and performance assessments.
• System Administration of the IT Infrastructure .

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 10-12 years of experience in IT infrastructure operations and support.
• Strong knowledge of server technologies (Linux preferred & Unix Flavours).
• Experience with storage solutions (NAS/SAN) and clustering technologies.
• Expertise in backup and recovery solutions.
• Proficiency in scripting and automation tools (e.g., shell Scripts, Bash, Python).
• Familiarity with network protocols and security practices.
• Strong understanding of LAN & WAN connectivity with servers.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with virtualization technologies (e.g., Oracle KVM/OVM, VMware, Hyper-V).
• Knowledge of cloud services and solutions.
• Certifications in relevant technologies (e.g., Linux/CompTIA/ITIL).