Head of Finance Operations at Klasha

Job Responsibilities

• Lead and drive the opening and onboarding of local and international bank accounts across jurisdictions with speed and persistence.
• Manage relationships with banking partners and ensure compliance with onboarding requirements.
• Monitor all inflows/outflows across bank accounts and payment rails to ensure timely merchant settlements and currency availability.
• Design and implement robust, scalable finance operations processes, including merchant settlement processes, trade bookings, reconciliations, and cash management controls.
• Develop and enforce standard operating procedures (SOPs) to reduce manual errors and operational risks.
• Ensure strict adherence to internal controls and regulatory requirements.
• Monitor and manage cash flow movements and FX positions.
• Support the treasury function in executing trades and managing liquidity needs for cross-border payments.
• Oversee bank, PSP, and wallet reconciliations, ensuring timely resolution of breaks.
• Coordinate with the finance team on reporting requirements, including daily cash position reports, merchant settlement trackers, and FX utilisation logs.
• Collaborate with Product and Tech to automate key operational processes.
• Manage and grow the finance operations team as required.

Person Specification

• Proven experience (5+ years) in finance operations, treasury, or payments within a fintech or financial services environment.
• Strong understanding of cross-border payments, banking operations, and FX flows.
• A self-starter with a strong sense of urgency and ownership.
• Excellent stakeholder management skills with the ability to push through bottlenecks, follow up diligently, and drive action.
• Strong attention to detail with a process-improvement mindset.
• Working knowledge of reconciliation tools, treasury management, and ERP systems is a plus.
• Resilient, solutions-driven, and comfortable navigating ambiguity in a high-growth environment.