Head of Engineering, Sales & Marketing Tools at Moniepoint Inc.

About The Role

• Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint's 50,000-strong sales network.
• This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer.
• Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.
• A significant part of the domain moves money.
• The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.
• Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement.
• The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users.
• This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are 

• You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
• 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
• At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
• You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
• You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
• You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
• You have managed and developed large engineering teams of 20 or more members.
• Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
• A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
• Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

• As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.
• Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
• Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
• Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
• Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
• Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
• No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
• Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
• Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

• Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
• Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
• A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
• Commercial teams able to move faster because the tooling beneath them is dependable.
• A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

• Own the platform behind the commercial engine of one of Africa's largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
• A genuine platform modernisation mandate with the autonomy and backing to see it through.
• Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

• 60 minute High level System Design round with one of our Engineering Managers.
• 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
• 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
• 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).