Head of Department, Financial Institutions at Unified Payment Services Limited

Job Description

• Proper management of customers is necessary to ensure new businesses are won and existing businesses are maintained and grown.
• Responsible for growing team revenues along defined income lines.
• Develop and implement marketing and sales plans for the department.
• Establish, develop, and manage relationships with clients.
• Establish, develop, and manage relationships with vendors.
• Supervisory responsibility for effective communication of activities and reports to internal and external targets
• Participate actively in the resolution of escalated conflicts with clients (both internal and external).
• Complete ad hoc or planned projects, research works, and other initiatives as directed by senior management from time to time.
• Contribute to the development of the group’s business and relationship management strategies.
• Prepare and track budget performance for the department.
• Ensure adequate staffing for the department.
• Actively contribute to the development of the team through the sharing of information, coaching, and support.
• Generate periodic dashboard reports for senior management.