Head of B2B at Black Pelican Limited

Description 
Sales & Business Development:

• Identify and approach potential clients, and convert inquiries from potential clients to sales.
• Analyze customers’ needs and collect customers’ information to recommend products to improve sales.
• Developing strategies and action plans to improve short and long terms profitability growth in sales revenue of Key accounts.
• Keeping abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Prepare proposals and quotations for the provision of product solutions.
• Working with the Bagno Technik team in preparing installation proposals.
• Building and maintaining rapport with key clients; Hospitality, Corporate bodies, Fitness & Gym Outfits, Contractors, and Individuals, identifying new opportunities
• Negotiate contracts for purchases and manage, renew, and review contracts as required to enable effective customer/supplier relations.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Comply with performance objectives and targets provided.
• Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
• Developing new sales strategies/techniques to attract new customers to the showroom.
• Participate in the planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.

Team Management:

• Provide technical and professional leadership to direct reports
• Manage team to ensure optimal performance.
• Support team members in pitching for and closing viable projects.
• Compile Weekly Team Reports.
• Present MPR reports on behalf of the Divisional Head when necessary.

Stakeholder Management:

• Manage or escalate as appropriate customer complaints.
• Ensure clients are offered professional and quality service to increase sales.
• Maintain comprehensive database information on all existing relationships and prospects in liaison with information systems, and financial control functions.
• Maintain and develop relationships with new and existing customers in person and via telephone calls and emails.
• Perform sales and marketing duties as directed by the Divisional head.

Requirements

• Interested candidates should possess a Master's Degree with 10 - 15 years work experience.