Head Investment Services at Leadway Assurance Company

Job Purpose Statement

• This role is generally responsible for coordinating and overseeing activities of Investment Services’  Department including operation of the annuity-based loan scheme, management of the company's investment in credits and management of funds held in trust.

Below are the dimensions of the role;

• Entrepreneurial Approach to work
• Credit Appraisal
• Credit Management
• Risk Management
• Trust Assets Creation & Management
• Reporting
• Regulatory compliance

Key Accountabilities (Duties and Responsibilities)

Financial

•  Manage the company's existing and additional investment in credits.
•  Ensure achievement of 100% budgeted income through adequate revenue generation and expense minimization in line with budget.
•  Generate new business ideas supported with executive summaries that are considered viable by a Leadway new product manager or panel.

Internal Business Processes

•  Review, establish and document internal business processes that support the business effectively and efficiently.
•  Technical and fundamental appraisal of credit requests, methodical analysis of financial statements, as well as logical recommendations for financing and investment decisions.
•  Ensure engagement of due process and perfect approved documentation prior to consummation of each transaction.
•  Timely submission of applicable reports to the client, regulator and other stakeholders.

Customer

•  Supervision of the Customer Service team and cause the drive to action that will ensure an excellent client experience.
•  Quick turnaround on all required counter-party engagements.
•  Effective communication with internal and external clients.
•  Adequate customer engagements resulting in recognition of service gaps to individual or/and customer groups
•  Periodic survey and measurement of customer satisfaction.

Learning and growth

•  Ensure consistent update on Industry knowledge and business competence for self and team members.
•  Acquire and encourage team members on an on-going basis to acquire new skills that are relevant to company business or/and career advancement.
•  Good understanding of Leadway Capital & Trusts products and services as well as an introductory knowledge of other Leadway company offerings.

Job Dimensions Reporting Relationships: jobs that report to this position directly and indirectly

• Direct Reports
• Team Leads/ Unit Heads
• Indirect report
• Officers, NYSC and Interns
• Stakeholder Management: key stakeholders that the position holder will need to liaise/work with   to be successful in this role.

Internal

• Finance Team
• Trust Services Team
• Information Technology Department
• Customer Service Team
• Company Management

External

•  LAC Annuity Operations Team
•  Nigerian Inter-Bank Settlement System
•  Direct Debit Mandate authorizers of various banks
•  LAC Actuarial Services Team

 Customers

• Decision Making Authority /Mandates/Constraints: the decisions the position holder is    empowered to make
• The role holder is accountable for all credit proposals made by the Investment Services Department
• The role holder is the first authorizer on all annuity-based loan requests
• The role holder has influence with managing stakeholders.
• The role is also responsible for leading his direct and indirect reports.
• The role is responsible for developing effective and efficient processes for each departmental operation.
• Work cycle and impact: time horizon and nature of impact (Planning)
• This role has various work cycle and impact grouping:
• Daily follow-ups with prospects:  To engage pending leads to ensure closure.
• Monthly performance review: To analyze achieve targets against set goals.
• Repeat Business: To ensure that up to 40% is achieved for existing businesses.
• Team management: Team work and collaboration to drive high performance.

Ideal Job Specifications

Academic:

• Minimum of a Bachelor’s Degree or equivalent from a recognized University (preferred; accounting or business related)
• Relevant professional certification is an added advantage.
• Desired work experience:
• Minimum of (5-8) years working experience in an operational senior credit capacity.
• Exposure to treasury activities, asset and liability management
• Prior experience in operating and finance leases