Head, Infrastructure & Data Centre Services at Trusoft Limited

JOB OBJECTIVE

• Provide strategic leadership and oversight for the management, operations, and continuous evolution of the organization’s Data Centre infrastructure.
• The role ensures high availability, performance, security, and efficiency of Data Centre systems while aligning infrastructure strategy with business goals and regulatory requirements.

DUTIES & RESPONSIBILITIES

• Strategic Leadership & Planning
• Define, own, and execute the Data Centre strategy and long-term roadmap.
• Drive infrastructure modernization initiatives, including cloud adoption, hybrid environments, and virtualization.
• Develop and maintain business continuity and disaster recovery (BC/DR) strategies for mission-critical systems.
• Oversee Data Centre budgets, cost optimization, vendor contracts, and capacity planning.

Operations Management

• Ensure 24/7 availability, reliability, and performance of Data Centre infrastructure.
• Manage physical and virtual server environments, storage systems, backup solutions, and network connectivity.
• Oversee environmental controls including power, cooling, and physical infrastructure.
• Monitor capacity, utilization, and system health to support proactive scalability and growth.

Governance, Compliance & Security

• Ensure compliance with industry standards and regulatory frameworks (e.g., ISO 27001, PCI-DSS, Uptime Institute Tiers).
• Implement and enforce Data Centre security policies, access controls, and physical/environmental safeguards.
• Coordinate audits, risk assessments, incident reviews, and mitigation plans.

Team & Vendor Leadership

• Lead, mentor, and develop a high-performing Data Centre team (managers, engineers, technicians).
• Collaborate with IT and business stakeholders to support infrastructure projects and operational needs.
• Manage third-party vendors and service providers for maintenance, upgrades, and support services.

JOB REQUIREMENTS
Qualifications

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related discipline.
• Master’s degree or MBA is an added advantage.
• Certifications (Added Advantage)
• CDCP, CDCS, ITIL, PMP, CISSP
• AWS, Azure, or other cloud infrastructure certifications

Experience

• Minimum of 10 years’ experience in IT infrastructure, with at least 5 years in a leadership role.
• Proven experience managing large-scale Data Centres, hybrid environments, and high-availability systems.

SKILLS & COMPETENCIES

• Strong knowledge of Data Centre operations and standards
• Strategic thinking and leadership
• Budgeting, cost control, and resource planning
• Incident, risk, and crisis management
• Excellent communication and stakeholder management skills