Head, Fleet Recruitment at Kwik Delivery

Who You Are

• You are a highly-experienced, process-oriented person with the ability to lead the recruitment of couriers/messengers on the Kwik platform.
• You have overall fleet support processes that include vehicle inspection, courier distribution, quality assurance in terms of courier recruitment. You work in partnership with hub operations team to ensure overall fleet conditions and performance.
• You are ready to roll up your sleeves, join a passionate team, and build a business at light speed while tackling the large Nigerian parcel shipping market.
• You will make sure that our amazing services are available and perfectly executed to our customers conveniently and seamlessly.

What You'll Do

• Monitor, anticipate and manage the live operation to ensure a greater user experience
• Manage sourcing and recruitment of business required fleet capacity
• Lead the communication with the fleet affiliates and independent riders on how they can maximise their earnings while delivering quality service.
• Give a structured and actionable daily feedback to the hub operations manager
• Ensure a smooth operation by coordinating communication with Live Operations Support.
• Use data to drive improvements to fleet recruitment management and ensure high-quality and high fliers are on boarded regularly on the platform
• Improve services and process efficiencies.

What You'll Bring

• BA / B.Sc qualification in Social Sciences, Operations or equivalent practical experience.
• 6+ years of experience managing transportation operations to ensure lowest-cost and on-time delivery
• Experience in strategic recruitment of fleet
• Ability to effectively manage hourly employees
• Natural leader with the ability to motivate and lead a team, even indirect reports
• Ability to take initiative and be flexible in a constantly-changing work environment
• Excellent communication skills
• Strong knowledge of excel / google sheets and ease with a variety of tech platforms and reporting.

Life at Kwik Delivery

• Competitive salary.
• Join a diverse, passionate & driven team of all backgrounds
• Casual work environment
• Comprehensive health benefits to fit your needs.