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  • Posted: Mar 15, 2021
    Deadline: Mar 22, 2021
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  • Founded in 1980, GUO Transport Company Ltd. is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet. The company has become an icon ...
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    Head - Business Operations

    Summary

    • Direct point of contact for all terminal employees to maximize our company’s operating capabilities, collaborate with management to execute and oversee business strategies that guarantee customer satisfaction and retention.

    Responsibilities

    • Controlling the logistics operations by identifying and measuring all critical steps on the operations process to ensure that the minimum operations standards as required.
    • Plans, directs, organizes and controls the activities within branch operations.
    • Ensures efficient and profitable operations, uses independent judgment within the framework of established policies and objectives in decisions affecting branch activities.
    • Makes recommendations and assists in the formulation of the company objective, polices and plans that meet our business objectives and ensure compliance.
    • Plans, examines, analyzes and evaluates branch operations in respect to quality standards, safety standards and customer support.
    • Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans.
    • Employing strategies to ensure company’s growth.
    • Effecting better business practices.
    • Maximizing operating potential to exceed customers’ expectations and company goals.
    • Monitor daily operations and address potential issues when they arise.
    • Implementing plans to address losses and theft.
    • Employing means to control company costs.
    • Conducting performance reviews in a prudent manner and motivating staff.
    • Coordinate with the HR department to ensure our hiring plans meet our business needs.
    • Delegating responsibilities to ensure staff members grow as capable participants.
    • Employing various initiatives to coach employees to optimize their capabilities.
    • Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
    • Ability to ensure all operations are carried on in an appropiriate, cost-effective way.
    • Must be able to improve operational management systems, processes and best practices.
    • Must be able to purchase materials, plan inventory and oversee warehouse efficiency.
    • Must be able to help the organization's processes remain legally compliant and manage budgets and forecasts.
    • Implement and monitor overall revenue generation and cost optimisation plans.

    Specificaction

    • Minimum of a first degree in Business Administration or other Social / Management Sciences.
    • Relevant professional certification is an added advantage.
    • Minimum of 5years+successfully managing a complex enterprise's human resources, operations or strategies
    • Good knowledge of business analysis, customer service marketing
    • Detail oriented/ analytical
    • Team leadership skills, with ability to motivate others.
    • Outstanding people skills
    • Ability to work under pressure
    • Ability to work independently
    • Must be proficient in Microsoft Office with the ability to create and analyze complex spreadsheets using excel, and create and present power point presentations.
    • Travels as required by business needs.
    • Strong decision-making skills.
    • Management skills.
    • Excellent problem-solving skills.
    • Strong time management skills.
    • Good understanding of customer/client requirements.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV to: hr.cv@guotransport.com.ng using 'Head - Business Operations" as the subject of the mail

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