Head, Business Innovation & Transformation at Ikeja Electricity Distribution Company

Reporting To: Chief Marketing & Strategy Officer

Role Purpose

• This role will be responsible for creating, developing, and implementing innovative and transformative ideas that improve operational efficiencies of the business as well as create new non-energy revenue streams for the business. 

Responsibilities

• Conceptualize and develop new product ideas for Ikeja Electric.
• Implement go to market strategy for new products and services.
• Manage and grow all launched products / services through timely review based on customer feedback, for optimal adoption and realization of expected returns on investment.
• Supervise research and development into new business innovation strategies, product ideation, testing and feedback analysis.
• Supervise piloting of new Business Innovation initiatives, including documenting success factors and recommendations.
• Identify and recommend business transformation initiatives and industry best practices that can improve operational efficiency and framework
• Develop, update and implement processes and SLA's for initiating and executing new business innovation and product ideas
• Analyst internal business processes, SLA's and practices and recommend improvements where necessary.
• Build alignment with relevant departments, units and external stakeholders to promote and market company's products and services.
• Negotiate and facilitate commercial terms for outsourcing, franchising, and other business innovation initiatives with third party partnerships and contracts with key.
• Any other responsibility as may be required by line manager.

Minimum Qualifications

• First Degree (B.SC or H.N.D) in Marketing, Social Sciences, or any relevant field.
• Post graduate qualification and certification is an added advantage.
• Minimum of 15 years field experience in sales, marketing, and relationship management.
• Basic computer proficiency (MS Excel, Word, PowerPoint, Outlook – Microsoft tools).

Technical Competencies:

• Product research & development
• Product go to market strategy
• Business process and improvements
• Strategy development and implementation
• Customer relationship management.
• Change Management
• Sales and marketing
• Data Analytics.

Behavioral Competencies:

• Communication and Interpersonal Relations
• Problem Solving & Decision Making
• Managing Resources
• Business Focus.