Head, Broadband Solutions at Phase3 Telecom

Department: Broadband Solutions
Cadre/Salary Grade: Senior Manager
Reporting Manager: Head, Service Delivery

Job Role Summary

• The Head of BBS is responsible for the management of Phase3 Telecom’s IP/MPLS network infrastructure, resources, processes and people within the Broadband team.
• He will be the custodian of all routers, switches, servers and other devices used in providing broadband internet, VPN and other services accessed on the IP network.
• S/he will lead in designing and planning for network availability and performance of Phase3’s network including the DNS servers, email and IT infrastructure.

Duties & Responsibilities

• Provide leadership on the activities of the Broadband Solutions department
• Oversee the design and implementation of IP/MPLS network
• Perform active monitoring of all activities on the network
• Provide design and solutions for services
• Enhance technical competence of the team through knowledge transfer
• Ensure the network security for across the company’s IP network infrastructure
• Ensure the BBS team provides IT support for staff
• Provide level-3 support for network incidents
• Active Directory and Exchange performance tuning and review
• He will work with relevant units in the business to ensure customer satisfaction on IP-based services
• Maintain Phase3’s IP addressing resources including membership with AFRINIC and other internet-peering partners.

Person Specification
Educational Qualification:

• First Degree in Engineering or its related fields
• Professional certification from an accredited professional body
• Master’s degree in a related field and or an MBA is an advantage

Work Experience:

• 10 years’ relevant experience, of which 5 should have been the telecoms sectors, with 3 years at senior management level of a large, multi-function and multi-funded organizations.
• Strong experience managing large networks with multiple vendors and diverse equipment
• Experience in telecoms technology (fiber optics and wireless), data communication network experience and project.
• Experience in leading, mentoring and generating results from diverse and multi skilled teams.
• Experience managing commercials in a fast paced environment will be an added advantage.
• Experience in Cisco iOS and Huawei VRP
• Knowledge of and experience in deploying
• Fibre Optics, Microwave communication: SDH, DWDM, MPLS, MPLS-TP and OTN.

Routing protocols – BGP, BFD, OSPF, IS-IS:

• LAN Switching and management– VLAN, STP, LISP
• WAN – MPLS, MPLS/VPN, MP-BGP
• DNS
• DHCP administration

Key Skills and Attributes:

• Mature, credible and able to maintain a high level of confidentiality as regards all aspects of Company related business.
• Result- oriented, self-driven with a clear focus on provision of excellent services
• Ability to embrace and drive change with the skills to generate team ownership.
• Excellent communications skills, both written and oral, including management report writing skills.
• Strong influencing and negotiating skill.
• Good presentation skills and able to organize meetings
• Excellent leadership skills
• Strong team player