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  • Posted: May 16, 2022
    Deadline: May 30, 2022
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    Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the continent’s largest telecoms networks and IP providers, as well as a growing number of businesses and homes. Incorporated in 2003, Phase 3 was licenced as a national long distance operator to p...
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    Head, Broadband Solutions

    Department: Broadband Solutions
    Cadre/Salary Grade: Senior Manager
    Reporting Manager: Head, Service Delivery

    Job Role Summary

    • The Head of BBS is responsible for the management of Phase3 Telecom’s IP/MPLS network infrastructure, resources, processes and people within the Broadband team.
    • He will be the custodian of all routers, switches, servers and other devices used in providing broadband internet, VPN and other services accessed on the IP network.
    • S/he will lead in designing and planning for network availability and performance of Phase3’s network including the DNS servers, email and IT infrastructure.

    Duties & Responsibilities

    • Provide leadership on the activities of the Broadband Solutions department
    • Oversee the design and implementation of IP/MPLS network
    • Perform active monitoring of all activities on the network
    • Provide design and solutions for services
    • Enhance technical competence of the team through knowledge transfer
    • Ensure the network security for across the company’s IP network infrastructure
    • Ensure the BBS team provides IT support for staff
    • Provide level-3 support for network incidents
    • Active Directory and Exchange performance tuning and review
    • He will work with relevant units in the business to ensure customer satisfaction on IP-based services
    • Maintain Phase3’s IP addressing resources including membership with AFRINIC and other internet-peering partners.

    Person Specification
    Educational Qualification:

    • First Degree in Engineering or its related fields
    • Professional certification from an accredited professional body
    • Master’s degree in a related field and or an MBA is an advantage

    Work Experience:

    • 10 years’ relevant experience, of which 5 should have been the telecoms sectors, with 3 years at senior management level of a large, multi-function and multi-funded organizations.
    • Strong experience managing large networks with multiple vendors and diverse equipment
    • Experience in telecoms technology (fiber optics and wireless), data communication network experience and project.
    • Experience in leading, mentoring and generating results from diverse and multi skilled teams.
    • Experience managing commercials in a fast paced environment will be an added advantage.
    • Experience in Cisco iOS and Huawei VRP
    • Knowledge of and experience in deploying
    • Fibre Optics, Microwave communication: SDH, DWDM, MPLS, MPLS-TP and OTN.

    Routing protocols – BGP, BFD, OSPF, IS-IS:

    • LAN Switching and management– VLAN, STP, LISP
    • WAN – MPLS, MPLS/VPN, MP-BGP
    • DNS
    • DHCP administration

    Key Skills and Attributes:

    • Mature, credible and able to maintain a high level of confidentiality as regards all aspects of Company related business.
    • Result- oriented, self-driven with a clear focus on provision of excellent services
    • Ability to embrace and drive change with the skills to generate team ownership.
    • Excellent communications skills, both written and oral, including management report writing skills.
    • Strong influencing and negotiating skill.
    • Good presentation skills and able to organize meetings
    • Excellent leadership skills
    • Strong team player

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: hrgroup@phase3telecom.com using the Job Title as the subject of the email.

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