Head, Benefits Administration at Guaranty Trust Holding Company Plc(GTCO)

Job Description

• The Head, Benefits Administration is responsible for planning, organizing and seamless processing of retirement benefits including retirement calculation, administering of retiree payroll and benefits counseling. 
• S/he will act as a liaison with the Pension Funds Custodians and also ensure that policies and procedures are administered in line with relevant circulars, regulations, and guidelines.

Job Responsibilities

• Develop strategies to improve service delivery, enhance efficiency and reduce turnaround time in processing benefit applications
• Supervise benefits processing in line with the regulatory guidelines and ensure prompt disbursement of benefit applications
• Develop, implement, and monitor internal processes and procedures in line with regulatory guidelines
• Liaise with examiners during annual regulatory inspections
• Oversees member services and pension benefit counselling for active employees and retiree/participants in a payee status.
• Coordinate retiree payroll activities with the accounting function i.e authorize the payment of withdrawals, refunds, retiree payroll, death benefits, and other disbursements
• Liaise with affected stakeholders on the development and maintenance of a business continuity plan & risk register to ensure unforeseen exigencies are adequately covered

Job Requirements

• Bachelor's Degree in Actuarial Sciences, Accounting, Banking / Finance or other business-related fields
• Master’s degree and or MBA will be an added advantage
• Minimum of 10 years of experience of which 8 years have been in financial services (preferably a PFA) and 4 years in senior management
• Strong proficiency in MS Office and general computer use.
• Ability to effectively manage competing deadlines for projects in a high-pressure work environment.