Hardware Quality Assurance Officer at Moniepoint Inc.

Job Summary

• The quality assurance officer is responsible for identifying quality problems in repaired terminals.
• They will closely work with the technicians and inventory team to test repaired terminals, and identify and document defects of terminals that do not comply with standards.
• They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns.

Job Description

• Quality Inspection: Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard.
• Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution.
• Visual Inspection: Careful inspection of the quality of repaired terminals through visual examination.
• Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals.
• Documentation: Maintaining detailed records of quality inspections, test results, and issues identified during the test process.
• Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues.
• Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory.
• Stock keeping: Keeping proper and accurate records of received and returned terminals.
• Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficiency.
• Perform other duties as delegated and assigned by his/her Line Manager.

Requirements

• OND/ HND, Bachelor's degree in Electrical/ Electronics, or a related field is preferred.
• Experience in terminal repair is an advantage.
• Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement.
• Proficiency in using Microsoft Office applications.
• Excellent attention to detail and accuracy in data entry and record-keeping.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Effective written and verbal communication skills to collaborate with cross-functional teams.
• Ability to work independently and as part of a team, with a proactive and solution-oriented approach.