Hardware/Network Technician at Nigerian British University

• The Hardware/Network Technician installs, maintains, and supports computer hardware and network physical infrastructure across the University.
• The role focuses on structured cabling, equipment installation, hardware troubleshooting, and technical support to ensure reliable ICT services for staff and students. Reports to the Head of ICT.

Key Responsibilities

• Install, route, secure, terminate, test, certify, label, and document network cabling infrastructure.
• Install and maintain network racks, cabinets, cable trays, trunking, faceplates, patch panels, and related accessories.
• Install, configure, and maintain desktop computers, laptops, printers, scanners, and other ICT devices.
• Diagnose and repair computer hardware faults and replace defective components and peripherals.
• Carry out preventive maintenance on ICT equipment.
• Mount and install network switches, wireless access points, IP phones, CCTV cameras, projectors, UPS systems, and related ICT equipment.
• Provide first-level technical support to staff and students for hardware and connectivity issues.
• Escalate complex technical issues to the appropriate ICT personnel.
• Maintain ICT equipment inventory records and document cabling, deployment, and maintenance activities.
• Assist with ICT asset verification, stock management, infrastructure expansion, relocation, and vendor-supported deployment projects.

Qualifications

• OND or HND in Information Technology, Computer Engineering, Electrical/Electronic Engineering, or a related discipline.
• Minimum of two years experience in computer hardware support, structured cabling, and ICT equipment installation.

Requirements

• Structured network cabling and cable termination skills.
• Computer hardware troubleshooting and repair skills.
• Ability to install ICT equipment and peripherals.
• Ability to use cable testing and crimping tools.
• Basic understanding of LAN and wireless networking.
• Good communication and customer service skills.
• Ability to work at heights and in physically demanding environments when required.
• Strong attention to detail and documentation skills.
• Experience with structured cabling systems is an added advantage.
• Knowledge of fiber optic installation and termination is an added advantage.
• CompTIA A+, Network+, CCNA, or related certifications are added advantages.