Location: DAL (Denam Apartments Limited)
Reports To: Operations Manager/Supervisor
Job Summary
The Pool/Gym Instructor is responsible for supervising and maintaining the safety, cleanliness, and proper use of DAL's swimming pool and gym facilities. The role supports guests in using fitness and recreational facilities safely while ensuring equipment and facility standards are maintained.
Key Responsibilities
- Supervise guests using the swimming pool and gym facilities.
- Provide basic guidance and instruction on the safe use of gym equipment.
- Monitor pool activities and enforce pool safety rules.
- Ensure gym and pool areas are clean, safe, and properly organized.
- Conduct routine checks of gym equipment and pool facilities.
- Report damaged, faulty, or unsafe equipment and maintenance issues promptly.
- Assist guests with basic fitness or exercise guidance within their level of competence.
- Ensure gym equipment is returned and properly arranged after use.
- Monitor and replenish basic facility supplies where required.
- Respond appropriately to emergencies and follow established safety procedures.
- Maintain accurate records of facility use, incidents, and maintenance concerns.
- Ensure guests follow all applicable pool and gym rules.
- Maintain a professional, friendly, and helpful attitude toward guests.
- Perform other reasonable duties assigned by management.
Qualifications & Experience
- Minimum of OND/SSCE or equivalent qualification.
- Previous experience as a gym instructor, fitness attendant, pool attendant, lifeguard, or similar role is an advantage.
- Relevant fitness, swimming, first aid, or safety certification is an added advantage.
- Basic knowledge of gym equipment and pool safety procedures.
Required Skills
- Good knowledge of gym equipment and basic exercise techniques.
- Strong pool and general safety awareness.
- Good communication and customer service skills.
- Ability to monitor and supervise guests effectively.
- Attention to detail.
- Basic first aid and emergency response awareness.
- Physical fitness and stamina.
- Reliability and ability to work independently.
- Ability to remain calm and professional in emergencies.
KPIs
Facility Safety Compliance: 100%
Gym/Pool Cleanliness Compliance: ≥ 95%
Equipment Inspection Compliance: 100%
Guest Satisfaction: ≥ 90%
Incident/Maintenance Reporting: 100%
Safety Rule Compliance: ≥ 98%
Behavioural Expectations
The Pool/Gym Instructor is expected to demonstrate professionalism, alertness, patience, responsibility, good communication, and a strong commitment to guest safety and satisfaction. The employee must consistently follow DAL's health, safety, and facility management procedures.
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