Growth Officers at Getpayed Technology Solutions Ltd

Responsibilities

Merchant & Agent Acquisition:

• Source and recruit merchants and POS agents.
• Execute onboarding, KYC, and activation.

⁠Support & Retention:

• Provide timely support for transaction or device issues.
• Maintain regular communication with merchants/agents to reduce churn.

Performance Monitoring:

• Use OneCollect dashboard to monitor performance metrics.
• Track transaction volumes and downtime.

Field Reporting:

• Submit weekly activity and performance reports.
• Escalate unresolved issues within SLA timelines.

Team Collaboration:

• Participate in weekly syncs, monthly workshops, and LMS training.
• Share best practices and assist team development.

Requirements

• Candidate must reside within the designated locations.
• Good Communication and strong marketing Skill.
• Strong flexibility to attend to customers on the field.
• Willingness to Learnand contribute to the growth of the Organisation.