Group Information and Communications Technology Manager at Cedarcrest Hospitals

Purpose of the Role

• The Information and Communications Technology Manager (ICT Manager) manages the Group’s information and communication technology, which includes the various computer systems, communication systems and other information-based technologies (e.g., access cards and clock-in systems).

Key Performance Areas

• Manage information technology and computer systems.
• Plan, organize, control and evaluate IT and electronic data operations.
• Lead the design, specification, configuration, installation and maintenance of local area network hardware, software, and telecommunication services.
• Ensure security of data, network access and backup systems.
• Develop Service Level Agreements for service providers, determining performance targets for IT personnel and assist in selecting IT Service Providers.
• Train staff in ICT department for effective and smooth running of the department
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
• Design, develop, implement and coordinate IT systems, policies and procedures.
• Ensure security of data, network access and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes.
• Preserve assets, information security and control structures.

Hierarchy:

• This role reports to the Chief Executive Officer.

Education, Certification and Experience Requirements

• Bachelor's degree in Computer Science, Management Information System (MIS) or similar fields.
• Post graduate / Master's degree and additional qualification in Information Technology will be an added advantage.
• Relevant IT certifications will be a plus.
• Have at least 10 years' practical experience in a large organization with similar business and operational ICT functions, 5 years of which should have been at a managerial level.
• Excellent knowledge of technical management, information analysis and of computer hardware / software systems.
• Expertise in data center management and data governance.
• Hands-on experience with computer networks, network administration and network installation.

Profile Requirements:

• The candidate must possess highly effective supervisory skills and techniques, as well as have the demonstrated ability to communicate effectively both written and orally.
• Direct and coordinate operations with strong organizational and time management skills.
• Must be dependable with integrity and have rapt attentive to details.
• Ability to work well with management and staff at all levels.
• Ability to manage personnel.