Group General Manager at PE Lifts Nigeria

Job Description

Strategic Leadership

• Drive the overall corporate strategy in alignment with the vision and directives of the CEO and Board.
• Ensure synergy across operations, sales, expansion, and support functions for sustainable business growth.
• Champion organizational culture, performance excellence, and accountability.

Business Growth & Expansion

• Provide direct leadership and oversight for market penetration and expansion strategies into new countries and regions.
• Ensure profitable growth in all existing countries of operation while leading feasibility studies for new territories.
• Monitor revenue performance across divisions and establish scalable growth models.

Operational Excellence

• Oversee daily operations of all departments to ensure efficiency, compliance with internal policies, and adherence to external regulations.
• Introduce systems and processes that enhance productivity, cost-effectiveness, and customer satisfaction.

Financial Stewardship

• Work closely with the Finance Unit to monitor budgets, control costs, and ensure profitability across business units.
• Ensure sound financial practices that align with corporate goals and expansion objectives.

Performance & People Management

• Oversee recruitment, training, and performance management of senior managers across departments.
• Establish KPIs and evaluation frameworks for General Managers and departmental heads.
• Foster a high-performance culture through accountability, rewards, and succession planning.

Oversight Functions

You will have direct oversight across the following functions and departments:

• Sales & Business Development – Driving sales strategies, performance, and closure across countries.
• Regional Operations & Expansion Units – Managing operations in existing markets (Nigeria, Ghana, Togo, Benin, and others), ensuring efficiency, compliance, and profitability, while spearheading entry into new regions.
• Technical & Maintenance Services – Supervising elevator installation, after-sales service, and maintenance standards across all regions.
• Finance & Accounts – Overseeing financial planning, reporting, and accountability in collaboration with the CFO/Head of Finance.
• Human Resources & Administration – Ensuring people management, organizational structure, and administrative processes align with business goals.
• Marketing & Digital Strategy – Coordinating brand visibility, campaigns, and digital engagement to support sales and expansion.
• Customer Relations & CRM – Overseeing customer service, retention, and relationship management to ensure satisfaction and loyalty.
• Compliance & Legal – Ensuring business operations comply with statutory, Labor, and industry regulations across jurisdictions.

Collaboration Functions

The GGM is expected to work closely with:

• The CEO (direct reporting line and strategic alignment).
• The Board of Directors (as delegated by the CEO).
• All General Managers and Departmental Heads to drive synergy and execution.
• External stakeholders including regulators, partners, and clients to strengthen business reputation and market presence.
• You will also be expected to work closely and collaboratively all departments across countries of operation.

Academic Qualifications

Minimum Requirement: 

• Master’s degree (MBA or M.Sc.) in Business Administration, Management, or Strategic Leadership plus Professional certifications.

Years of Experience

• Minimum: 10–15 years of progressive experience in management, operations, or business leadership with at least 8 years in a senior or executive management role (e.g., General Manager, Director Operations, or Director Sales).
• Experience across sales, business development, strategy, or operational leadership is a must.