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  • Posted: Jun 14, 2022
    Deadline: Not specified
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    Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria's largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on Nove...
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    Graduate Junior Enterprise Application Support

    Role Purpose

    • This role is responsible for providing high quality operational, technical application and systems support to IE’s customers and internal business functions.

    Responsibilities

    • Provide Tier3 application support on complex internally and externally developed applications
    • Administer and maintain all production and internal environments
    • Application monitoring, performance tuning and testing
    • Maintain system stability and high availability
    • Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems
    • Deploy application releases and configuration changes
    • Act as a technical resource for internal and external projects
    • Adhere to appropriate departmental and company procedures and policies (i.e., change control, security and auditing, release, configuration, problem and incident management)
    • Maintain good working relationships with internal departments as well as third-party vendors and hosting providers
    • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
    • Assist in carrying out any other duties as requested by the Head of Department.

    Minimum Qualifications

    • First Degree in Information Technology or Computer Science or any other related field.
    • 0-2 years experience in hands-on application support role
    • Experience with working in an ITIL environment.

    Technical Competencies:

    • Computing and User Support
    • Application Support and Maintenance
    • Information Security
    • Systems Configuration
    • Hardware Configuration.

    Behavioral Competencies:

    • Communication and Interpersonal Relations
    • Problem Solving and Decision Making
    • Managing Resources
    • Business Focus.

    Method of Application

    Interested and qualified? Go to Ikeja Electricity Distribution Company on 104.248.56.38 to apply

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