Global Data and Reporting Lead at VisionSpring

• The Global Data and Reporting Lead is a member of the Global Programs Office, reporting to the Global Director, Monitoring, Evaluation, Research and Learning. The postholder will also provide technical coaching input to the work of three Monitoring and Evaluation Leads covering our Africa region, India and Bangladesh.

About You

• Mission-driven, entrepreneurial leader. You build a mission driven unit to support the delivery of the organization’s long-term outcomes through data and reporting. You foster ideation, iteration, and learning and you are an analytical thinker. You prize useful, fit-for-purpose reports over design perfection.
• Curious and passionate about data. You are curious about how our programs work and keep asking questions until you understand them well enough to execute high quality reporting that enables improvement to their effectiveness and efficiency. You are a passionate advocate of data use and infect others with this enthusiasm.
• Customer centric. You center data and reporting designs around defined value propositions for business users, seeking out and customer feedback and valuing customer experience.
• Inclusive player-coach. You mentor and develop people so that VisionSpring becomes an ever-more data-led organization. In a diverse, growth-stage organization you create opportunities for participation and increased responsibility. You model vulnerability and accountability, and roll-up your sleeves to deliver when needed.
• Resource mobilizer. You work hard to understand the worlds of VisionSpring’s funders, supporting our Resource Mobilization teams to build cases for support rooted in rigorous data and reporting. You are driven to build useful, accessible self-service tools and summaries that can answer the bulk of queries. You love nothing more than to get a ‘wow!’ reaction from a funding partner to a report you have created.
• Collaborator. You have a track record of delivery, and managing projects that span multiple departments and stakeholders.

About Us

• VisionSpring increases lifelong earning, learning, safety, and well-being through eyeglasses for people vulnerable to poverty. We believe in the wonder of clear vision for everybody.
• We sell and deliver radically affordable optical products and services and develop markets for eyeglasses—a 700-year-old technology that has failed to reach 1 billion people in need of vision correction, most of whom live on less than $4 a day.
• We serve low-income consumers, not as beneficiaries but as customers. Our customers expect quality, affordable products and eyecare services, and will spend limited discretionary income for the immediate and tangible benefits of vision correction.
• As a social enterprise, we are purpose first. We blend philanthropic and earned revenue, draw on non-profit and business practices, and use sales and efficiency metrics and social impact measures to bring vision correction to ever more people.
• We catalyze collaborative action in an expansive, multisector partner network and use our evidence and experience to influence systems change and close the global clear vision gap.
• We believe in scaling our impact, not our organization. We are a lean team of doers.
• Our big goal: Everyone who needs eyeglasses will have them by 2050.

What You'll Do

Data architecture and strategy

• Map the end-to-end data flows of VisionSpring full range of programs from data capture systems, via ETL processes to CRM systems, and through to reporting measures.
• Assess and document the strengths and opportunities for improvement.
• Develop a phased plan for developing VisionSpring’s data architecture, prioritizing infrastructure investments and process improvements that will yield the highest returns for business users.

Data visualization and reporting products

• Capture the reporting needs of the full range of business users of programs reporting.
• Develop useful, insightful reporting products that meet business users’ needs, prioritizing reports that will deliver the most business value and building on the catalogue of tools and reports that already exist.
• Seek and capture user feedback and use this to improve reporting products.
• Stay abreast of software development and evolving best practice in data visualization and reporting.

Data analysis and insight harvesting

• Working with MERL colleagues, capture the evidence needs of a range of business users, and develop annual integrated plans for meeting those needs through a combination of data analysis and evaluation / research work streams.
• Build and maintain a library of self-service summaries and interactive analytical tools that enable business users to find the most common facts and figures.
• Provide ad-hoc analytical support to a range of business users, including Resource Mobilization, Marketing & Communications, Programs teams and members of the Leadership Team.

Data use capacity building

• Foster a culture of data use at VisionSpring, coaching colleagues to understand how data analysis can support their work and further the organization’s goals.
• Provide training at a range of levels, from technical training to in-country M&E leads through to training in the use of reporting products to business users.

Data quality improvement cycle

• Identify and measure the extent of data quality issues (completeness, accuracy, timeliness) across the full range of VisionSpring’s programs data.
• Understand the root causes of these issues, working closely with internal stakeholders.
• Put in place interventions to improve data quality, and measure their effectiveness in improving data quality

Requirements
Essential

• 5+ years of experience in the fields of data and reporting and / or monitoring and evaluation with evidence of career progression.
• Experience of improving data quality and increasing the trust of users in the analysis they receive.
• Experience of communicating analytical findings to a range of audiences, for example through visuals, documents, presentations, talks, podcasts or videos.
• Excellent business analysis skills – able to work confidently with a wide range of stakeholders across an organization to understand their business needs and think creatively about how data analysis and reporting can help them meet their goals.
• Excellent technical data processing and analysis skills. Confident using the full Microsoft stack as needed – from pivot tables to Power Query to Power BI. Strong understanding of ETL processes, database systems, KPI development, dashboard design, data analysis and data visualization. This expertise may come from an advanced degree in fields such as computer science, statistics, or data science – or from other formal training courses and hands on experience if your background is in a different field.
• A passion for putting data and evidence to use in the service of social good.

Desirable

• Experience of working with philanthropic, institutional or CSR funders – e.g. preparing funding bids or completing funder reports
• Experience of working in Sub-Saharan Africa, India, Bangladesh, or Vietnam, with understanding of the realities of data collection in lower income settings.
• Expertise in specialist data visualization software (e.g. Tableau, Flourish, D3)
• Expertise in data protection, data privacy and data security, ideally related to the markets in which VisionSpring operates
• Familiarity with Salesforce as a CRM system. Expertise in Lightning reports would be a particular advantage.
• Expertise in vision care (e.g. the nomenclature of vision examinations)

Compensation

• Salary based on experience, education and location.
• Annual performance-based bonus.
• VisionSpring offers competitive benefits, including health insurance, gratuity funds, and generous vacation/personal time.