General Travel Consultant at g126 Continental Travels

Responsibilities:

• Utilize Amadeus, Sabre, and Galileo GDS to search and book flights and other travel services for clients.
• Provide expert advice and recommendations on travel itineraries, destinations, and budget optimization.
• Create custom travel packages based on clients' preferences, ensuring a seamless and unforgettable experience.
• Process flight reservations, ticket issuance, modifications, and cancellations in compliance with airline rules and regulations.
• Stay updated with the latest travel industry trends, airline fare rules, and promotions to offer the best travel options to clients.
• Assist clients in obtaining travel documentation, such as visas and travel insurance, as required.
• Handle and resolve any travel-related issues, ensuring customer satisfaction throughout the booking process.
• Achieve and exceed sales targets by promoting travel packages and additional services to clients.
• Maintain a positive and professional attitude while delivering exceptional customer service.

Requirements:

• Proven experience as a Travel Consultant
• Excellent knowledge of travel products, airlines, and popular travel destinations.
• Proficiency in creating complex itineraries and utilizing advanced Amadeus functions.
• Outstanding communication and interpersonal skills to interact with clients and understand their unique travel needs.
• Strong problem-solving abilities to handle unexpected travel disruptions and find quick solutions.
• Detail-oriented with a high level of accuracy in processing bookings and reservations.
• Sales-oriented mindset with the ability to upsell and cross-sell travel products.
• A passion for travel and a genuine desire to create memorable experiences for clients.