General Manager at QUEUE EDGE LIMITED

Job Purpose:

• To Provide leadership for technical department and ensure successful network deployment in line with customers’ expectations
• To ensure delivery of overall strategic business objectives in a cost-effective manner 
• Inspire the team to achieve compliance to quality, health and safety standards and specifications
• Ensure proper focus on CAPEX and OPEX management for overall organisational profitability 

Job Responsibilities:    

• Engage customers directly to understand their requirements from a high-level perspective and cascade same to the technical teams.
• Develop network deployment strategies for the technical team to ensure smooth and effective network rollout.
• Keep an eye on quality of network deployment and initiative proper monitoring processes and procedures.
• Develop key performance indicators for the technical and evaluate on a regular basis to ensure customer satisfaction.
• Provide relevant information to the management team in order to improve of company strategic decisions.
• Support the organisational drive towards company growth and sustainability.
• Ensure a balanced technical resource headcount that is properly aligned to deliver on organizational goals.
• Proper management of technical department’s CAPEX and OPEX to achieve targeted margins.
• Other duties as assigned.