General Manager at PE Lifts Nigeria

• The General Manager is responsible for overseeing the day-to-day operations of the  organization, ensuring the alignment of all departments with the company’s strategic  objectives.
• The GM provides leadership across functional areas including operations, finance, marketing, sales, human resources, and administration, while driving profitability, operational  efficiency, and a high-performance culture. 

Key Responsibilities 

Strategic Leadership 

• Develop and implement strategic plans that align with company goals. 
• Lead cross-functional teams to execute company-wide initiatives. 
• Translate vision into actionable business objectives and KPIs. 

Business Operations 

• Oversee daily business operations across all departments. 
• Monitor and improve operational efficiency, processes, and workflows. 
• Ensure compliance with legal, regulatory, and company standards. 

Financial Management 

• Develop and manage annual budgets, forecasts, and cost-control measures. 
• Oversee financial reporting, cash flow, and investment planning. 
• Drive profit growth by identifying new revenue streams and cost optimization  opportunities. 

People Management 

• Lead, coach, and evaluate department heads and team members. 
• Foster a positive, engaging, and high-performing work culture. 
• Lead workforce planning, recruitment, and succession planning strategies. 

Sales & Business Development 

• Develop strategies to increase revenue, market share, and customer satisfaction. 
• Maintain relationships with key partners, stakeholders, and clients. 
• Evaluate market trends and adjust strategies to respond to opportunities and threats. 
• Leadership & Cross-Functional Collaboration 
• Lead and motivate cross-departmental teams toward operational excellence. 
• Provide strategic direction to technical, production, logistics, and field teams. 
• Collaborate closely with HR, Finance, and Sales teams to support company-wide  objectives.

Reporting & Performance Tracking 

• Submit weekly/monthly reports on operations, project status, cost performance, and  expansion plans to the CEO and Board. 
• Ensure compliance with industry regulations, safety codes, and company policies. 
• Conduct risk analysis and implement mitigation strategies. 
• Set company-wide performance targets and ensure tracking mechanisms. 
• Use data and analytics to drive decision-making. 

Risk & Compliance 

• Identify and mitigate business risks. 
• Ensure legal compliance and company policy adherence in all areas. 
• Maintain business continuity and crisis management plans. 

Key Competencies 

• Strategic Thinking & Execution 
• Business Acumen & Financial Literacy 
• Strong Leadership and People Management
• Communication and Negotiation Skills 
• Decision-Making and Problem-Solving 
• Adaptability and Change Management 
• Data-Driven Decision-Making 

Qualifications & Experience 

• Bachelor's degree in Business Administration, Management, or related field (Master’s  preferred). 
• Minimum of 7–10 years’ experience in a senior leadership or general management  role. 
• Proven track record of managing operations, financials, and people. 
• Experience in [insert industry] preferred. 

Key Performance Indicators (KPIs) 

• Project Completion Rate – % of projects delivered on time and within budget 
• Operational Efficiency – Reduction in production delays and service downtime 
• Client Satisfaction Index – Measured via feedback and SLA adherence 
• Expansion Milestones Achieved – New markets, branches, or partnerships launched 
• Revenue Growth Contribution – Increase in topline through improved operations 
• Team Performance Metrics – Delivery against departmental targets 
• Achievement of Strategic Goals and Milestones 
• Compliance & Risk Mitigation Records