GBV Officer at Life at Best Development Initiative

Case Management

• Deliver professional, confidential services to survivors of GBV, using the IASC holistic, survivor-centered case management approach.
• Accurately document client information by completing intake and consent forms, ensuring safe and confidential data storage.
• Maintain the organization’s case management system while upholding strict confidentiality standards.
• Collect, manage, and store GBV data ethically and securely; support data analysis and collaborate with the GBV Psychosocial Officer to share key trends with stakeholders.
• Contribute to the development and effective use of case management monitoring tools by community workers.
• Assist in preparing reports on psychosocial program activities.
• Support the development of referral pathways and strengthen coordination among GBV service providers.

Training, Mentorship, and Coaching

• Supervise, train, and mentor community workers involved in psychosocial programming.
• Provide technical guidance to ensure psychosocial interventions align with best practices.
• Monitor case management quality and build staff capacity through formal and on-the-job training.
• Facilitate training sessions on key topics such as active listening, communication skills, safety planning, GBV principles, and core GBV concepts.

Coordination and Networking

• Build and sustain strong relationships with service providers, camp management, and relevant sectors (health, legal, protection, psychosocial) to ensure coordinated survivor support.
• Participate in capacity-building initiatives for local partners on psychosocial support.
• Engage community and women leaders to strengthen community-based support systems for survivors.
• Oversee the implementation of monthly outreach plans based on identified case trends and needs of women and girls.

Partnership Development

• Participate in partner review meetings and psychosocial capacity assessments.
• Organize and deliver training sessions to strengthen partners’ organizational and technical capacity, promoting peer learning.
• Support the establishment and strengthening of referral networks and pathways among GBV actors.
• Provide case management guidance and oversight to local partners, in collaboration with the Program Manager.
• Ensure partner participation in case conferences and inter-agency coordination meetings.
• Assist the Program Manager in reviewing partner reports related to psychosocial activities.
• Support planning and facilitation of partnership review workshops and learning sessions.

Requirements

• Minimum of 2 years’ experience in protection programming, including supervisory responsibilities and program implementation.
• Strong technical expertise in GBV, protection, and women and girls’ safe space programming.
• Solid understanding of gender inequality, discrimination, and violence against women and girls.
• Demonstrated experience applying GBV guiding principles in practice.
• Skills in community mobilization, behavior change communication, and addressing harmful social norms.
• Proven experience facilitating trainings on GBV, gender, and SRH topics.
• Strong analytical, communication, and report-writing skills.
• Excellent interpersonal skills and ability to work effectively with diverse stakeholders.
• Highly organized, adaptable, and able to work in multicultural environments.

Desirable Skills

• Ability to multitask and translate information into timely action.
• Fluency in English and either Hausa or Kanuri.
• Strong interpersonal and relationship-building skills.
• Excellent presentation and facilitation abilities.
• Proficiency in IT tools, especially for reporting.
• Strong organizational and time management skills.

Performance Measures

• Timely development of work plans and monitoring tools.
• Effective and timely implementation of project activities.
• Increased visibility of LABDI’s interventions among donors, partners, and beneficiaries.
• Production of high-quality, timely reports.
• Accurate and well-maintained records management.