GBV Case Worker at Sirri Care Foundation

Job Summary

• GBV Caseworker will work under the guidance and direct supervision of the Case Management Officer.
• He/she will be responsible for providing quality GBV case management services to the GBV survivors by following the interagency GBV case management guidelines.
• He/She will also be responsible to uphold the GBV guiding principles and the survivor-centered approach in case management.
• He/She will ensure at all times survivor-centered approach throughout all activities and safe spaces are provided; this includes ensuring confidentiality of survivors, and respect for their wishes and decisions.

Major Responsibilities

• Provide day to day PSS activities, based on feedback from women and girls. This includes, but is not limited to:
• Provide age-appropriate GBV case management, including: assessment of women and adolescent girl’s needs; provide emotional support, basic, crisis counseling (and in some contexts further individual counseling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential and appropriate referrals in-line with the formal GBV referral pathways; providing discretionary assistance (such as transportation, dignity kit items, urgent medical cost) if in-line with internal protocols and eligibility criteria to meet most urgent needs.
• Support to conduct psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other diverse women.
• Ensure proper documentation and confidential submission of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.
• Maintain detailed and confidential case files, ensuring they are carefully and safely stored in-line with the Case Management Protocol, data protection protocols, and safety and ethical standards on GBV information management.
• Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.
• Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.
• Complete monthly activity reports, according to guidance provided by the Case Management Officer.
• Coordinate with all relevant stakeholders for effective case management.
• Any other task assigned by the supervisor.

Required Qualifications and Skills

• Bachelor’s Degree (Social Sciences; Psychology, Community Health, International Relations, Law, Community Development or relevant Social Sciences.
• At least 2 years of experience in GBV programming, preferably in humanitarian contexts.
• Demonstrated experience in providing GBVcase management.
• Understanding of case management forms.
• Clear understanding of and interest in the well-being of women and girls, and supporting their healing after the experience of violence.
• Understanding of the impact and dynamics of men’s violence against women and girls, and a strong interest in working on women and girls’ protection and empowerment.
• Ability to discuss sensitive issues with respect and empathy.
• Ability to maintain confidentiality and respect for clients at all times.
• Good working knowledge of English language; grip in local language is a must.
• Works well in and promotes teamwork, flexible, able to handle pressure well, andstrong communication skills.
• Be flexible; be able to work in a team, sometimes under pressure and often in an unstable security environment.
• Ability to react to emergency situation and trouble-shoot crisis situation as needed.
• Knowledge of Microsoft word and excel.