Garden Shop Assistant at Olivia Bloom

Job Description

• Be able to learn fast about names, types & care of plants/flowers and advise customers properly;
• Keep up-to-date with events and holidays such as valentines, mothers day etc and keep a record of clients’ birthdays
• Push sales and follow up on aftercare with customers;
• Create online content and respond to online queries;
• Ensure multiplication of plants, transplanting, potting of plants, supervise and assist where required;
• Monitor planting and maintenance of plants, pots and garden by gardeners;
• Setting out displays of plants and garden items ensuring good arrangement and aesthetics;
• Liaising with gardeners and other staff on their requirements;
• Liaising with suppliers and purchase of supplies;
• Stock taking and inventory management, will report to manager on stock refills needed;
• Pricing stock and ensuring shelves are filled;
• Visit sites for landscaping, take notes of customer preferences and work accordingly;
• Assist in drafting landscaping proposals;
• Responsible for seed starting;
• Other tasks as assigned.

Requirements

• Literate, Educated to Degree level preferably;
• Excellent spoken and written English;
• Bright personality and well-presented;
• Trustworthy and able to work with minimal supervision;
• Good communication skills, both spoken and written;
• Good customer service skills - will take orders, organise deliveries advise and customers on plant choice and care;
• Creative, will be required to make artistic flower/bouquet arrangements and displays, and wrapping.