Fulfilment Supervisor at Kwik Delivery

Job Description
The Ideal Candidate Will:

• Oversee and manage fulfilment team daily activities to ensure accuracy, customer service and quality standards are maintained.
• Manage order processing, fulfilment (including picking and packing), warehouse operations, inventory and order tracking, quality control, and shipping preparation.
• Work closely with other team members such customer service, logistics, suppliers etc. to ensure that service level agreements (SLAs) and customer expectations are met.
• Tracking inventory levels to prevent stock-outs and/or deadstock
• Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfilment to meet operational goals
• Preventing inventory shrinkage, accidents, and occupational hazards
• Review reports generated by automated systems to identify potential problems or bottlenecks in fulfilment processes
• Effectively monitors the flow of goods through the inventory management system and warehouse physical storage.

Desired Experience / Knowledge / Qualifications

• B.Sc / HND
• Professional certification is an added advantage.
• 2-4 years hands-on experience in supply chain & logistics.