Front Desk Representative at Max.ng

Role Overview:

Job Description

• We are looking to hire a detail-oriented, thorough, and organized Front Desk Officer who will be the first point of contact with guests and attend to enquiries on behalf of the organization .

What You’ll Do:

• Keep front desk clean, tidy and supplied with all the necessary supplies
• Greet guests and provide them with superb customer service.
• Accept all letters and packages, and distribute them to their appropriate departments
• Prepare and manage outgoing mail
• Keep updated records and files
• Receive letters, packages and distribute them
• Monitor and update records and files
• Take up other duties as assigned
• Answer all the customers' questions and address their complaints
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Monitor attendance register

Requirements

What You’ll Need:

• Bachelor’s degree
• Minimum of 1+ years working experience
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindset
• Proven experience as front desk representative, agent or relevant position
• Customer service orientation
• Good organizational and multitasking skills